Refund Policy

Refund Policy

We are committed to providing a high-quality service. Please read our refund policy carefully.

1. Eligibility for Refund

Refunds may be considered under the following circumstances:

• If the analysis is not delivered within 72 hours of a successful payment.
• If there was a technical error on our part that prevented the analysis from being generated.

2. Non-Refundable Situations

We cannot offer a refund if:

• You provided incorrect information (e.g., wrong date of birth, unclear photos).

3. How to Request a Refund

To request a refund, please contact us at Whatsapp with your order details and the reason for the request. All refund requests will be reviewed on a case-by-case basis.